Privacy Policy

1. Who We Are

LV GROUP d.o.o., registered in Podgorica, Montenegro (hereinafter "we", "our" or "LV GROUP"), is the data controller of your personal data within the meaning of applicable data protection law, including the EU General Data Protection Regulation (GDPR) and the Montenegrin Law on Personal Data Protection.

Contact: office@lifeinmontenegro.me

2. Data We Collect

We may collect the following categories of data:

• Contact details – name, email address, phone number (when you contact us via forms or tour requests)
• Property data – information you enter when submitting a property listing (location, description, photos)
• Technical data – IP address, browser type, operating system, pages visited (via analytics tools)
• Cookies and similar data – subject to your consent (see section 5)

3. Purpose and Legal Basis of Processing

4. Data Sharing

We do not sell your personal data to third parties. We may share data with service providers acting on our behalf (e.g. hosting provider, email marketing tools), under confidentiality obligations. Data may be disclosed to authorities when legally required.

5. Cookies

We use the following types of cookies:

• Necessary cookies – required for the site to function (session, CSRF protection). No consent required.
• Analytics cookies – Google Analytics / GTM, helping us understand how you use the site. Activated only with your consent.

You can manage cookies via the consent banner displayed on your first visit, or through your browser settings. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

6. Data Retention

We retain data for as long as necessary for the purposes for which it was collected, or as required by law. Contact form data is retained for up to 2 years; listing data — while the listing is active. Newsletter subscriptions are kept until you unsubscribe.

7. Your Rights

Under GDPR and Montenegrin data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request erasure of your data ("right to be forgotten")
• Restrict processing in certain circumstances
• Receive your data in a machine-readable format (data portability)
• Object to processing based on legitimate interest
• Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at: office@lifeinmontenegro.me. We will respond within 30 days. You also have the right to lodge a complaint with the Montenegrin Data Protection Authority.

8. Data Security

We apply technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure or destruction, including SSL/TLS encryption and restricted data access.

9. Changes to This Policy

We reserve the right to update this policy. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.

10. Contact

LV GROUP d.o.o.
Zabjelo, Ulica 4 Jula, Podgorica, Montenegro
VAT No: 03684563
Email: office@lifeinmontenegro.me
Phone: +382 69 564 564